Mar 27, 2017 03:07 PM EDT
T-Mobile recently announced two new features: Scam ID and Scam Block. These features will help users identify and spam calls without any additional cost to their current plan.
On March 24, T-Mobile wrote on their newsroom that it began rolling out Scam ID and Scam Block to customers to safeguard them from scam calls that cost Americans millions of dollars every year. Customers will be automatically alerted when an incoming call is likely a scam with the help of Scam ID. Using Scam Block, the company will stop scam calls before they reach customers.
There is a third feature called Name ID that gives more protection to users that comes free in T-Mobile One Plus and One Plus International plans but it comes at additional $4/month in other plans. It will identify any caller's name and location and allows users to block any personal number.
As written in TNW, customers can turn both the services on and off anytime. T-Mobile intends to enable Scam ID for all customers eventually. Users should be cautious of opting in Scam Block as it could also block legitimate calls.
These new features are powered by patent-pending T-Mobile technology built right into the Un-carrier's advanced network, so scam blocking work on every single phone on the company's network. These scams might be the IRS scam or Medicare cons or free services scams or many others.
As per the data written by T-Mobile, three out of four people in the US get at least one scam call and fraudsters steal about more than half a billion dollars every year. Neville Ray, Chief Technology Officer for T-Mobile said that they had to do something to protect their customers from falling into a trap.
Scam ID and Scam Block services will be available from April 5. T-Mobile customers can call on #664# to enable Scam ID and #662# for Scam Block. In case the customer wants to disable Scam Block, call on #632# and call #787# to check Scam Block status.
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