With Macbook Pro 2016 model, Apple introduced an entirely new keypad that comes with flat keys and has a very sleek profile. There has been mixed reaction about the keypad among the users due to its vastly different feel compared to that of the earlier generation Macbook Pro models and to some, it appears to be less reliable as well.

According to Macrumors, The keys of the new generation Macbook Pro has been built using a second generation butterfly mechanism, originally introduced the ultra-thin Macbook. The new keyboards are built to optimize for stability while maximizing travel. In accordance with the older MacBook's construction techniques as well, the new butterfly mechanism is not being depended upon so much.

A lot of Macbook Pro users are facing issues with the keyboard, including non-functional keys, strange high- pitched sounds on some keys, and keys with an inconsistent feel. As far as the high-pitched sounds are concerned, the issue is only reproducible when the Macbook is warm. This issue has been echoed by a number of new version Macbook users recently. Some users are experiencing it even without the heating as well. Besides, certain keys on MacBook Pro are miss- clicking, entering double letters, or refusing to respond at all.

Another problem of the keyboard Macbook Pro is that there is an inconsistent feel across the keys. Some of the keys feel spongy and are not press down consistently. Experts say this might be a problem related to the butterfly mechanism, which some of the users have reported to be attached to the base with a needle or a thin tool.

 According to Digital Trends, Apple made the MacBook Pro 2016 version 17 percent thinner, and in course introduced some features like smaller batteries, fewer ports with no legacy support and an ultrathin keyboard. The keypad problems, though, have seemed to occur more on the 15-inch Macbook Pro.

The new version Macbook Pro users who are affected by the keypad problems have been suggested to contact an Apple-authorized service provider. All the customers have been reminded of the fact that it might take a few days as it is not as simple a process as it once used to be.