Mar 14, 2019 02:42 PM EDT
Facebook and Instagram users around the world reported issues posting and logging into the social media sites throughout the day on Wednesday, March 13. WhatsApp users also reported the same issue with the application. The outages on the said sites lasted about a whole day and it was the respective site's longest downtime ever.
Facebook posted a statement on Twitter on March 14, and they stated that they had server configuration change and it is to be blamed for the outages. Facebook said that its services were coming back online and should run normally again.
"Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services," the statement said. "We've now resolved the issues and our systems are recovering. We're very sorry for the inconvenience and appreciate everyone's patience."
Early Thursday morning, Instagram tweeted that its service was back.
"We're aware of an issue impacting people's access to Instagram right now. We know this is frustrating, and our team is hard at work to resolve this ASAP. Anddddd... we're back."
Facebook acknowledged the outage in a tweet Wednesday, saying, "We're aware that some people are currently having trouble accessing the Facebook family of apps. We're working to resolve the issue as soon as possible."
There were speculations that a widespread hacking was done. It later confirmed the problem was not the result of a DDoS attack, which refers to a Distributed Denial-of-Service attack in which a hacker overwhelms a site by flooding it with fake traffic.
Reports of problems with Facebook peaked at over 12,000 worldwide late Wednesday according to Downdetector, a website where users can report problems on apps and websites. Downdetector listed over 300 reports Thursday morning, and many people reported their access had been restored, but Facebook has not yet confirmed the issues were resolved.
"Today is the technical difficulties day for Facebook, I guess," cracked Paresh Rajwat, in a reference to the company's worldwide service outage when his presentation's video failed to include audio. Rajwat was announcing new features for Facebook's Watch video service.
Facebook previously experienced an outage of its tool for advertisers in November at a time when marketers were trying to place ads for Black Friday and Cyber Monday.
In 2013, Facebook experienced a glitch which took several websites down with it thanks to the prevalence of its login feature across the internet. When users tried to log into a website with their Facebook profile, they were directed to a Facebook error page, Business Insider reported at the time. The glitch, which only lasted a few minutes, affected websites including The New York Times and CNN, Business Insider reported.
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